At Roadside Angel, we value our customers and strive to provide reliable and efficient roadside assistance services. To ensure a smooth transaction process, we kindly request that customers make payment upon completion of the job.

Finality of Work:

We take pride in delivering high-quality services to our customers. Once the work is performed by Roadside Angel, it is considered final. Please note that we do not offer refunds or exchanges for the services rendered.

Payment Obligations:

By engaging our roadside assistance services, customers agree to pay the agreed-upon amount for the services provided by Roadside Angel. We emphasize the importance of timely payment to avoid any inconvenience. Failure to make payment may result in additional charges, including tow and storage fees, up to a maximum of $50 per day. In the event that payment is not received within the specified timeframe, we reserve the right to take possession of your vehicle.

Lien on Vehicle:

Roadside Angel values fair and transparent business practices. Therefore, if payment is not made within 30 days from the date of service, we may need to place a lien on your vehicle and subsequently take possession of the vehicle to recover the outstanding amount.

Acceptance of Terms and Conditions:

By signing our invoice and/or paying, you acknowledge that you have carefully read, understood, and accepted all the terms and conditions outlined in this document. Furthermore, you confirm that you are legally authorized to enter into this agreement on behalf of the vehicle owner, if applicable.

Please note that these terms and conditions are subject to change without prior notice. It is your responsibility to review and understand the most recent version available on our website or request a copy from our representative. We appreciate your cooperation in adhering to these terms for a mutually beneficial working relationship.

Customers are required to provide identification when hiring Roadside Angel services. The provided identification will be added to the receipt as proof of the rendered service. This requirement is in place to ensure that the actual person hiring us and paying for the service is authentic, thus preventing fraudulent activities. Please note that all customer information collected and stored by Roadside Angel is protected by a strict code of confidentiality in accordance with the law.